Shipping & Handling Costs
If you are based in Germany, you can order all books either online or via email stating the ISB number and the number of books you would like to order. You can pay by invoice, by immediate bank transfer or by PayPal. Placing order from outside of Germany are possible online and via email, paymentt is only possible online using Paypal.
If you experience any difficulties ordering online, please be in touch: firstname.lastname@example.org
Times for orders to be processed
Up to three working days
We send all books to the address you provided. All shipping times are approximate times dependent upon availability and local/international mail service.
There are no shipping costs for PDFs and E-Books.
Should the good be wrong or damaged, please send them back to FamART. We recommend registered mail or a tracking procedure for returning goods so that you have a receipt. FamART aims to replace goods or provide financial compensation as fast as possible.
Please be in touch should you incur any difficulties. We want you to be satisfied with our service. Thank you!